Privacy Policy

Effective Date: 1 May 2025

Welcome to Charlena Ishani’s site. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.charlenaishani.com/

1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Register for a retreat

  • Subscribe to our newsletter

  • Download content or freebies

  • Contact us directly via forms or email

This may include:

  • Name

  • Email address

  • Phone number

  • Payment details (processed securely via third-party platforms)

  • Any other personal details you share with us

2. How We Use Your Information

We may use the information we collect to:

  • Process your retreat registration or inquiries

  • Send you retreat updates, newsletters, or promotional content

  • Improve our offerings and website user experience

  • Respond to your messages or customer support requests

3. Cookies and Tracking

We use cookies and similar tracking technologies (such as pixels) to:

  • Understand visitor behavior

  • Track conversions from ads

  • Provide a smoother browsing experience

You can disable cookies in your browser settings if you prefer.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business (e.g., payment processors, email marketing platforms). These providers are bound to protect your information.

5. Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms or payment portals). We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies individually.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no online method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access, update, or delete your data

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To make a request, please contact us at charlena@charlenaishani.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact:

Charlena Ishani
Email: Charlena@charlenaishani.com